Customer Relationship Management

Learn how to track interactions and information flow between your business and your customers with a Customer Relationship Management (CRM) system. Small business coach and consultant Bob Starinsky will explain how to select the correct CRM tool for your business and use it to generate, manage and nurture leads, streamline sales and marketing processes, and maintain and manage customer relationships. Presented in conjunction with SCORE Fox Valley. This program is being held virtually via Zoom. *Registration required

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